Privacy Agreement
1. Introduction
“NIKHIL FINCOM PRIVATE LIMITED” is a professional financial services provider focused on offering accessible and efficient credit solutions. We use modern technology to simplify lending procedures, ensuring full transparency and data security for all users throughout their financial activities.s throughout their financial activities. users as they navigate their financial journeys.
Branch Loan-Instant Loan App is owned, developed and managed by NIKHIL FINCOM PRIVATE LIMITED.
This Privacy Agreement (“Policy”) describes the types of user information we collect through Branch Loan-Instant Loan App, and clarifies how we process, utilize and share such information. This Policy applies to data gathered during user registration, app usage, service access and other interactive features of the application.
Please read this document carefully before giving your consent. You must fully understand and agree to all terms and conditions set forth herein.
By accessing and continuing to use our application services, you confirm that you have read this Policy and authorize us to collect personal information from your device via this platform.
2. Definition
Unless otherwise defined in this Privacy Agreement, all capitalized terms shall have the same meanings assigned to them in our Terms of Use.
3.Collection of Personal Information
We collect specific personal information from users. Such data may be provided directly when you create an account, use our services or interact with the platform. We may also obtain information from third-party partners or collect it automatically during your app usage. Our data collection complies with applicable laws and serves legitimate business objectives.
3.1 When you register the account
When you register for our services, we may collect the following information:(1) GPS Location; (2) Calendar; (3) Device information; (4) Contact List.
3.2 When you use the App or use our Website
When you use our application or visit our website, we may automatically collect technical data including IP address, browsing history, session length, unique device ID, MAC address, device brand, model and operating system version.
3.3 Collect information from third parties
To deliver lending services, we cooperate with third parties including credit bureaus, financial institutions, telecom providers, collection agencies, technical service providers and affiliated entities. We may receive your information from these partners solely for business-related purposes. We take reasonable measures to confirm that these third parties have obtained your valid consent before data sharing, in line with this Policy and applicable laws.
3.4 Access other permissions with your consent
GPS Location
We may request access to your GPS information to enhance service functions and deliver a personalized user experience. This data is used for legitimate purposes including:
Location-Based Services: To provide loan products and services available in your region.
Security Verification: To assist with identity verification and strengthen account protection.
We process GPS data in accordance with strict privacy and security standards. Location access is optional and can be modified in app settings at any time. We will not share your GPS data with third parties without your explicit consent, except as required by law.
Calendar
We access your calendar to improve user experience by:
Payment Reminders: Assisting you with setting alerts for loan installment deadlines.
Financial Management: Supporting better management of your financial obligations.
This access helps you handle repayment schedules and integrate financial tasks into daily routines.
Device Information
We collect device information to ensure stable and secure operation of our application. This data helps us to:
Optimize User Experience: Adjust app performance based on your device specifications.
Ensure Compatibility: Maintain service availability across different devices.
Strengthen Security: Identify and prevent fraudulent activities through device behavior analysis.
Such information supports better app functionality while protecting your privacy and data safety.
Contact List
We access your Contact List to:
Emergency Contact Support: Use contact information for account verification and security purposes.
Service Personalization: Improve service features and personalization under authorized scenarios.
This access is designed to enhance service experience while protecting your privacy and consent.
4. Use of Personal Information
To verify your identity, complete user registration, and manage, administer or validate your account and credit status.
To communicate with you and send service-related notifications and updates.
To conduct necessary checks and verifications at our discretion prior to user registration.
To process loan disbursement and payment collection for service usage.
To develop credit models and conduct credit risk assessment and scoring.
To contact you via calls, auto-dialed messages, pre-recorded voice prompts and SMS (where permitted), consistent with this Policy and Terms of Use.
To comply with applicable laws, regulations and requirements including know-your-customer (KYC) and anti-money laundering (AML) rules.
To send marketing communications, promotional offers and service updates.
To notify you of app upgrades, service changes and adjustments including interest rates and transaction fees.
To process user inquiries, feedback and support requests.
To maintain, optimize, test and personalize the application to meet user needs.
To monitor and analyze user behavior, demographic data and service usage trends.
5. Retention of Personal Information
We retain your personal data only for the period necessary to fulfill the purposes stated in this Policy. You may submit a request to delete the data we hold about you. However, we may continue to store and use your data to meet legal obligations, resolve disputes and enforce our agreements and terms.
We also retain usage data for internal analysis purposes. Such data is generally kept for a shorter duration, unless required for security, performance improvement or legal compliance.
6. Protection of Personal Information
We implement comprehensive security measures including physical and technical safeguards to protect your data from unauthorized access, disclosure, alteration or damage. Your personal information is stored on secure and encrypted servers. Our security systems follow industry standards, and we regularly update and test security protocols to maintain effective protection.
As no security system is fully impenetrable, we cannot guarantee absolute data security. We will take reasonable measures to safeguard your information in case of unauthorized access or misuse.
7. Transfer of Personal Information
Your personal data is processed at our operational offices and locations where our service partners operate. This may involve transferring your data to servers located outside your state, province or country, where data protection regulations may differ.
By consenting to this Privacy Policy and submitting your information, you agree to such cross-border data transfers.
We take reasonable steps to ensure your data is processed securely and in compliance with this Policy. We will not transfer your personal information to any organization or country unless sufficient data protection standards are in place.
8. Use of Cookies
We use various data collection technologies including cookies stored on your device. Cookies are small data files that help remember user preferences, maintain login sessions, support registration and analyze user activity. All cookie-related data is encrypted and inaccessible to external platforms.
9. Third Party Websites
Our services may contain links to external websites or applications that we do not operate or control. Clicking on third-party links will redirect you to their platforms. We are not responsible for the content, privacy policies or practices of any third-party services.
10. Marketing and Promotional Material
We may send you marketing and promotional messages via mail, calls, SMS, email, chat or in-app notifications. These messages inform you of offers, benefits, partnerships, updates and new services.
You may opt out of marketing messages at any time by using the unsubscribe link in the message or contacting us using the details provided below.
Even after opting out, we may still send non-marketing messages including loan disbursement alerts, payment receipts and account-related updates.
11. Limitations of Liability
You expressly acknowledge and agree that we, our directors, employees and partners shall not be liable for any direct, indirect, incidental, special or consequential damages including loss of income, reputation, data or other intangible losses, even if we have been advised of such possibilities. These damages may arise from:
Use or inability to use our services.
Unauthorized access or modification of your personal information.
Platform access failures or disruptions.
Service delays or failures in platform availability.
Any action or inaction on our part.
Device infection by viruses due to platform access or content download, server failure or any other issues related to the services.
12. Changes to this Privacy Agreement
We reserve the right to update or modify this Privacy Agreement at any time to reflect business practices or legal requirements. If we revise this Policy, we will notify you via in-app notice, website announcement or email. You are encouraged to review this Policy regularly. Your continued use of the app or services after the update constitutes acceptance of the revised terms.
13. Contact Us
We highly value user privacy and are committed to protecting the information you entrust to us. We will regularly update this Policy to safeguard user rights. If you have any questions or feedback regarding this Privacy Policy, please contact us at contact@nikhilinstaloan.com.